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Access to information

This page explains how to access and request information held by Skills Development Scotland and explains our obligations under the Data Protection Act 1998, Freedom of Information Act 2002 and Environmental Information Regulations 2004.

Information Charter

Our Information Charter sets out the standards that you can expect from Skills Development Scotland when we request or hold personal information about you; how you can access your own personal information and request non-personal information we hold; and what you can do if you think standards are not being met.

How to request personal information

The Data Protection Act 1998 protects personal information. Under the Act you have the right to ask if we process any personal information relating to you. If you request your own personal data under the Act, this request is known as a 'subject access request' or a 'SAR'.  You can expect to receive an acknowledgment to your request within 3 working days.  If you would like to make a SAR relating to personal data held in respect of any services provided by Skills Development Scotland you should send it to the following address:

Write to:
Data Protection Officer
Skills Development Scotland
Monteith House
11 George Square
Glasgow
G2 1DY

Email the Data Protection Officer at SDS

Subject Access Request Form

Data Protection Policy

Fees

If you would like to make a SAR we will provide this upon receipt of a fee of £10.00, made payable to Skills Development Scotland.

Freedom of Information

The Freedom of Information (Scotland) Act 2002 (FOISA) requires Scottish public authorities to produce and maintain a publication scheme.  Authorities are under a legal obligation to:

  • Publish the classes of information that they make routinely available
  • Tell the public how to access the information and what it might cost.

Skills Development Scotland has adopted the Model Publication Scheme 2015 produced by the Scottish Information Commissioner.

Access our Guide to Information available through our Publication Scheme.

FOISA gives you the right to ask for information we hold. The Act states that if you ask for information your request must be in a permanent form which can be used for reference - usually in writing or by email, stating your name and address. For a full description of how we handle FOI requests, please read our Freedom of Information Policy. We try to be as open as possible. If you would like to request information you can:

Write to:
Corporate Office
Skills Development Scotland
Monteith House
11 George Square
Glasgow
G2 1DY

Email: foi@sds.co.uk

Charging

We can refuse to provide you with information if we estimate it will cost us over £600 to find and supply it. If this happens we will, wherever possible, try to provide what we can up to the £600 limit rather than refusing the request outright.

Environmental Information

Environmental information is governed by separate regulations, known as the Environmental Information (Scotland) Regulations 2004 (EIRs). We will only treat such requests differently when the regulations require us to do so. Please note our charging schedule for environmental information.

Right of Appeal

If we withhold information we will tell you why and give you details of how to request a review of our decision by our Corporate Office.

If following any review you remain dissatisfied with our response, you are entitled to appeal to the Scottish Information Commissioner. Such an application should be sent to the following address:

Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
Fife
KY16 9DS
Tel: 01334 464610
Fax: 01334 464611

Email: enquiries@itspublicknowledge.info